The MoU was signed between Manisha Bansal Badal, General Manager, Business Development Directorate, Department of Posts, and  Munish Sabharwal, Senior Vice President, SBI Funds Management Limited, in a ceremony held at Dak Bhawan, New Delhi.

India Post, with its vast network of over 1.64 lakh post offices spread across even the remotest corners of the country, is uniquely positioned to support initiatives aimed at financial inclusion. With post offices in urban areas, rural towns, remote villages, and even areas with limited access to other financial services, the Department of Posts has the unparalleled reach to assist with customer service requirements, including KYC verification.

As part of the MoU, India Post will facilitate the completion of KYC formalities for SBI Mutual Fund investors by collecting the necessary forms and documents from investors across the country. The KYC documents will be collected by India Post’s trained personnel, ensuring a high level of security, accuracy, and privacy in the process.

By leveraging India Post’s nationwide network, this partnership will ensure that investors, regardless of their location, can easily complete the KYC process. This will be particularly beneficial for investors in rural, underserved, and far-flung areas who often face challenges in accessing traditional financial services. The door-to-door KYC service will offer immense convenience to investors, allowing them to complete the entire process from the comfort of their homes. This is particularly advantageous for senior citizens, individuals with mobility challenges, or those living in remote areas, where access to physical banking services is limited.