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CPC 2.0 project gets funds

By IndianMandarins- 17 Jan 2019


The Union Cabinet has approved an expenditure of Rs.4,241.97crore for the Integrated E-filing & Centralized Processing Center 2.0 Project of the Income Tax Department. It has also approved the expenditure of Rs.1,482.44 crore of the existing CPC-ITR 1.0 project up to FY 2018-19.


Broad objectives of the projects are faster and accurate outcomes for the taxpayer; the first-time-right approach; enhancing the user experience at all stages; improving taxpayer awareness and education through continuous engagement.; promoting voluntary tax compliance; and managing outstanding demand.


The projects will ensure hassle-free processing returns filed by all categories of taxpayers across the country in a consistent, uniform, rule-driven, identity blind manner. This will assure fairness in tax treatment to every taxpayer irrespective of their status.


By faster processing of returns and issue of refunds to the taxpayer's bank account directly without any interface with the Department, by adhering to international best practices and standards (ISO certification) and by providing processing status updates and speedy communication using mobile app, email, SMS and on the Department website, the decision will ensure transparency and accountability.


The proposal ensures the continuation of the Department's goal towards business transformation through technology. The E-filing and CPC projects have enabled end to end automation of all processes within the Department using various innovative methods to provide taxpayer services and to promote voluntary compliance.

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