New Delhi (19.06.2021): Why put in operation a new untested system, while the old one is perfectly all right? And why on earth should the government put all the onus on taxpayers while its tax departments don't keep their part of the social contract? These are the questions the NDA administration should be asking itself if it at all desires to keep its public promise of making things simple and easier for the taxpayers. To control the damage to its image already caused by the introduction of a new IT portal, the government may, to begin with, instruct the Assessing Officer not to pass any ex-parte orders. Look at the mess the new IT portal has created. While the old website was made non-functional from 1 June, the new website was launched only on 7 June. While the latter became accessible only late in the evening on 7 June, but till 15 June, logging in remained a challenge, and even if one surmounted that, none of the functions worked. These added to the following critical problems:
New Delhi (19.06.2021): Why put in operation a new untested system, while the old one is perfectly all right? And why on earth should the government put all the onus on taxpayers while its tax departments don't keep their part of the social contract?
These are the questions the NDA administration should be asking itself if it at all desires to keep its public promise of making things simple and easier for the taxpayers.
To control the damage to its image already caused by the introduction of a new IT portal, the government may, to begin with, instruct the Assessing Officer not to pass any ex-parte orders.
Look at the mess the new IT portal has created. While the old website was made non-functional from 1 June, the new website was launched only on 7 June. While the latter became accessible only late in the evening on 7 June, but till 15 June, logging in remained a challenge, and even if one surmounted that, none of the functions worked.
These added to the following critical problems: