Lack of teamwork seen behind new IT portal crash

By IndianMandarins- 21 Jun 2021


New Delhi (21.06.2021): A view has gained currency in the power corridors that the chief reason for crashing of the new income tax portal immediately after it went on stream could have been the disconnect between the top CBDT officials and the field formations. This disconnect is seen to reflect a lack of teamwork in the CBDT and adhocism at the top level. 

It is pointed out that many of the intricacies of tax issues cannot be visualized theoretically. The subtle complexities could be sensed and understood only by those who really work in the field. And if the inputs are not sought as frequently as required from field formations and if they are not involved in the designing architecture of the software, such crashes as the one experienced can't be avoided. 

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