Hyderabad: The Union Minister of State (I/C) of the Ministry of DONER and MoS PMO & Personnel, Public Grievances & Pensions, Dr. Jitendra Singh, presented the National e-governance Awards during the valedictory session of the two-day 21st National Conference on e-Governance in Hyderabad. The theme of the Conference this year was, 'Technology for accelerating Development'. 19 awards in 8 categories were presented for commending efforts in use of technology. Addressing the concluding session, Dr. Singh said that the main aim of e-governance should be 'ease of governance' leading to 'ease of living' of people. This is essential for the emergence of a 'New India' that PM Modi envisages. He further said that the Government had taken over with the commitment to give "maximum governance, minimum government" and hence its emphasis on e-Governance. Secretary DARPG K.V. Eapen, Addl. Secretary DARPG, Ms. Vasudha Mishra, and Addl. Chief Secretary Telangana Ajay Mishra also spoke on the occasion. Highlighting the achievements of DARPG Dr Jitendra Singh said that CPGRAMS portal has emerged as a role model, not only receiving nearly seven-times more number of complaints compared to earlier years, but also registering about  90% disposal on an average. He said the Department received 16 lakh grievances this year compared to 2 lakh grievances 3 years ago, because of  better response from the government. He called upon the State governments to follow the best practices developed by the DARPG and the Ministry of Personnel.