TIDBITS

PM calls for improving consumer satisfaction in e-commerce

By IndianMandarins- 30 Jun 2016
452

pm-calls-for-improving-consumer-satisfaction-in-e-commerce While chairing the 13th interaction through PRAGATI - the ICT-based, multi-modal platform for Pro-Active Governance and Timely Implementation on Wednesday, Prime Minister Narendra Modi  took stock of consumer dissatisfaction in the e-commerce sector, progress in the execution of infrastructure projects like road, rail, etc, in various states, installation of solar pumps in rural areas, and the measures being taken to cope with floods in vulnerable areas during the current monsoon season. He asked for an effective follow-up action within ten days following a consumer complaint regarding an e-commerce dealing. He underlined the point of improving consumer satisfaction level. He reviewed the progress of vital infrastructure projects in the road, railway, power, coal and mining sectors, spread over several states including Uttar Pradesh, Rajasthan, Madhya Pradesh, Maharashtra, Gujarat, Bihar, Odisha, and Uttarakhand. The Prime Minister was told that solar pumps with a total capacity of 208 MegaWatts have already been installed so far across the country. He discussed various related issues with the Chief Secretaries of several states including Jharkhand, Telangana, Punjab, Chhattisgarh, Gujarat and Uttar Pradesh. He was informed that solar pumps are helping provide clean drinking water in remote and Naxalite-affected areas of the country, particularly in South Bastar area of Chhattisgarh. During a review of the preparations for dealing with floods, the Prime Minister emphasized that States should identify vulnerable areas, properly conduct mock drills, and carry out de-siltation work to ensure the efficacy of flood-relief mechanisms. He also emphasized the need for efforts towards water conservation.

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