Arindam Bagchi, Additional Secretary in the Ministry of External Affairs, took over as the spokesperson in March 2021. Randhir Jaiswal previously served as the consul general of India to New York. Jaiswal assumed the role of consul general in July 2020, navigating the peak of the Covid-19 pandemic, where he played a crucial role in facilitating the repatriation of stranded Indian tourists, students, and diaspora members. He officially concluded his term in New York on November 26, 2023.

Jaiswal's diplomatic career includes postings in Portugal, Cuba, South Africa, and India's permanent mission to the United Nations in New York. Jaiswal's initiatives during his time as consul general included the launch of a Mobile App consolidating visa and overseas citizenship of India (OCI) services, featuring a unique Chat Bot named Bharati to assist applicants with frequently asked queries.